Privacy policy

AS Veikand wants you to be aware of how we (AS Veikand) collect personal data, we use and disclose. Based on this, we have prepared this privacy policy the principles governing the collection, use, publication, transmission and transfer of customer data storage. Our activities are in line with all relevant activities and relevant in Europe Union legislation and the laws of the Republic of Estonia.

Processor of personal data

AS Veikand
Välja 7, Pärnu 80010

AS Veikand is the chief processor of personal data, AS Veikand forwards payments the necessary personal data to the authorized processor Montonio Finance OÜ and PayPal.

Collection and use of personal data

Personal data is data that you, as a customer, are specifically or indirectly related to by AS Veikand collects and processes the purchase order or contract to fulfill the contract with the customer and to fulfill their legal obligations.

The collection of personal data of the online shoppers can take place in the following ways:
• By entering contact information (first and last name, postal address, phone number, e-mail
• Bank account number;
• From the account information of regular customers.

The use and storage of collected personal data

The collected personal data is used to deliver goods to the customer and fulfill customer obligations.

For other purposes, we will only use your personal data with your prior consent.

By agreeing to the general terms and the terms of use the customer gives us consent to process their data automatically. You can always withdraw your consent via our webpage or when making a written application. The application or withdrawal of consent shall not have a retroactive effect.

In order to serve the customers better, AS Veikand may disclose information about users to a third party who provides services to us and is contractually obliged to keep the shared information confidential (except for public authorities and government agencies).

A third party could be, for example, our transport partners.

In addition, we may disclose information to public authorities and government agencies (e.g. police, courts, alert center, Data Protection Inspectorate): we will only pass on your data if we are required by law to do so.

We will store the customer’s personal data until the termination of the loyalty agreement. We store data that we are obliged to keep pursuant to legislation (e.g. accounting data) in accordance with the requirements provided by legislation.

Modification of the collected data

The personal data collected to identify and contact the customer can be viewed, changed and supplemented by the customer in the “My account” area of our e-shop.

Protection of personal data

AS Veikand will take all the precautionary measures (incl. administrative, technical and physical measures) to protect the customer’s personal data. Access to customer data is limited to those employees who need the data to perform work tasks (for example, to complete orders).

The customer has all the rights that are described in Personal Data Protection Act.

The customer has the right to demand the termination of the processing of his data, information on the use of the data and the transfer of the data to himself or a third party in a publicly available format.

We treat the request for termination of data processing as a statement to terminate the loyalty agreement.


All personal data of the customers that have visited or purchased from the e-shop of AS
Veikand is treated as confidential information. Encrypted data communication channels with banks ensure the security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Changes

By using our e-shop or becoming a regular customer, you have read and agreed to these principles and conditions. We reserve the right to change the general terms and conditions of the privacy policy if necessary, notifying all our regular customers, but we will do our best to keep our privacy policy up-to-date and available to you on our website.

If you have any questions or concerns about this Privacy Policy or data processing, please contact

You always have the right to turn to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency which will also help with you advice or assistance on personal data protection issues.

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