Privacy policy

Since 25.05.2018

Privacy Policy

AS Veikand wants you to be aware of how we (AS Veikand) collect personal data, we use and disclose. Based on this, we have prepared this privacy policy the principles governing the collection, use, publication, transmission and transfer of customer data storage. Our activities are in line with all relevant activities and relevant in Europe Union legislation and the laws of the Republic of Estonia.

Processor of personal data

AS Veikand
Välja tn. 7, Pärnu, 80010

AS Veikand is the chief processor of personal data, AS Veikand forwards payments the necessary personal data to the authorized processor Maksekeskus AS.

Collection and use of personal data

Personal data is data that you, as a customer, are specifically or indirectly related to by AS Veikand collects and processes the purchase order or contract to fulfill the contract with the customer
and to fulfill their legal obligations.

The collection of personal data of the online shoppers can take place in the following ways:
• by entering contact information (first and last name, postal address, phone number, e-mail address);
• bank account number;
• from the account information of regular customers.

The use and storage of collected personal data

The collected personal data is used to deliver goods to the customer and fulfill customer obligations.

For other purposes, we will only use your personal data with your prior consent.

By agreeing to the general terms and the terms of use the customer gives us consent to process their data automatically. You can always withdraw your consent via our webpage or when making a written application. The application or withdrawal of consent shall not have a retroactive effect.

In order to serve the customers better, AS Veikand may disclose information about users to a third party who provides services to us and is contractually obliged to keep the shared information confidential (except for public authorities and government agencies).

A third party could be, for example, our transport partners.

In addition, we may disclose information to public authorities and government agencies (e.g. police, courts, alert center, Data Protection Inspectorate): we will only pass on your data if we are required by law to do so.

We will store the customer’s personal data until the termination of the loyalty agreement. We store data that we are obliged to keep pursuant to legislation (e.g. accounting data) in accordance with the requirements provided by legislation.

Modification of the collected data

The personal data collected to identify and contact the customer can be viewed, changed and supplemented by the customer in the “My account” area of our e-shop.

Protection of personal data

AS Veikand will take all the precautionary measures (incl. Administrative, technical and physical measures) to protect the customer’s personal data. Access to customer data is limited to those employees who need the data to perform work tasks (for example, to complete orders).

The customer has all the rights that are described in Personal Data Protection Act.

The customer has the right to demand the termination of the processing of his data, information on the use of the data and the transfer of the data to himself or a third party in a publicly available format.

We treat the request for termination of data processing as a statement to terminate the loyalty agreement.


All personal data of the customers that have visited or purchased from the e-shop of AS Veikand is treated as confidential information. Encrypted data communication channels with banks ensure the security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Changes

By using our e-shop or becoming a regular customer, you have read and agreed to these principles and conditions. We reserve the right to change the general terms and conditions of the privacy policy if necessary, notifying all our regular customers, but we will do our best to keep our privacy policy up-to-date and available to you on our website.

If you have any questions or concerns about this Privacy Policy or data processing, please contact

You always have the right to turn to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency which will also help with you advice or assistance on personal data protection issues.


A cookies file is a text file for improving the operation of a website placed in the browser of the website user’s computer. Stored cookies allow us to identify your computer. Cookies allow you to avoid re-entering data when you revisit the website and use only the accessible parts of the website with the password.

Why does AS Veikand use cookies?

AS Veikand uses cookies for the following reasons:

  • to manage sessions and authenticate users;
  • to ensure the functionality of the website;
  • to receive statistics on the number of visitors using the website – the number and time period of visitors to the website;
  • To improve the efficiency of the web page.

We do not use cookies to monitor the consumption habits of users, so we will notify you of the use of cookies, but we will not ask for your consent to place cookies in accordance to the legal requirements.

We will not associate an IP address or e-mail address with user-identifiable information. This means that the session of every user will be registered, but the user of shall remain anonymous.

Third party cookies

The e-store of may contain third-party cookies, such as Google Analytics. The Google Analytics tool is provided by Google Inc. (A US company) which has access to the statistics collected by this tool.

Managing cookies

The subject of personal data may delete cookies at their own discretion (for more information, see

You can delete all the cookies already stored on your computer and you can set your browser to not save them. However, in this case, you must specify an option each time you visit the website, in which case some of the website’s services and features may not function.

Download: Privacy policy