{"id":10747,"date":"2023-02-13T12:58:35","date_gmt":"2023-02-13T12:58:35","guid":{"rendered":"https:\/\/saksavorst.ee\/?page_id=10747"},"modified":"2023-03-10T13:07:40","modified_gmt":"2023-03-10T13:07:40","slug":"e-store-registration-guide","status":"publish","type":"page","link":"https:\/\/saksavorst.ee\/en\/e-store-registration-guide\/","title":{"rendered":"E-store registration guide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10747\" class=\"elementor elementor-10747\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-2ed78808 wd-section-stretch elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ed78808\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-432605d9\" data-id=\"432605d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8aa9e64 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8aa9e64\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">E-store registration guide<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-686862d elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"686862d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"154\" height=\"125\" src=\"https:\/\/saksavorst.ee\/wp-content\/uploads\/2023\/01\/Group-11.png\" class=\"attachment-large size-large wp-image-8996\" alt=\"\" srcset=\"https:\/\/saksavorst.ee\/wp-content\/uploads\/2023\/01\/Group-11.png 154w, https:\/\/saksavorst.ee\/wp-content\/uploads\/2023\/01\/Group-11-150x122.png 150w\" sizes=\"(max-width: 154px) 100vw, 154px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bcfe39 elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"0bcfe39\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"88\" height=\"48\" src=\"https:\/\/saksavorst.ee\/wp-content\/uploads\/2023\/01\/Group-10.png\" class=\"attachment-large size-large wp-image-8995\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e394c2d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e394c2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to buy from the e-store?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-966dea9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"966dea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8c3f0d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a8c3f0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registration as an e-shop user\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cdc943a color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2cdc943a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou can access the e-shop with a username and password. You become a user register at the checkout by clicking the &#8220;Create an account?&#8221; button. Fill in the required form and complete it order by clicking the &#8220;Place an order&#8221; button. Your username is your email address and account you can enter the password yourself. A confirmation of registration will be sent to the e-mail address you entered.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d46de8b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d46de8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are your choices after you have logged in?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-133e470 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"133e470\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; You can see information concerning your previous orders;<br \/>&#8211; You can change your (contact) information;<br \/>&#8211; You can purchase new items from the online shop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0209e6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a0209e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Adding items into your shopping cart<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76b9f93 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"76b9f93\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After you have found a suitable item from our online shop, press &#8220;Add to shopping cart&#8221;. After that you can continue your shopping or begin placing your order in the shopping cart section. To purchase your item(s), click on the link &#8220;Check your shopping cart.&#8221;<br \/><br \/>Later you can check the items added into your shopping cart by clicking on the button &#8220;Shopping cart&#8221; in the upper right corner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-365618c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"365618c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Checking your shopping cart\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-100beef color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"100beef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Add your desired items into the shopping cart.<br \/>2. Check your shopping cart and verify that you have the right items and quantities there.<br \/>3. To purchase your items, press on the button \u201eGo to checkout\u201c.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9c3ded elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f9c3ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Buyer data\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-817fb09 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"817fb09\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Fill in your information and choose a payment method;<br \/>&#8211; You can pay for your items via a suitable bank link or a prepayment invoice;<br \/>&#8211; Be sure to read the online shop&#8217;s terms of use and mark that you have read them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82bc65 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b82bc65\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transport<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-115dc35 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"115dc35\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Pick the items up yourself at V\u00e4lja 7, P\u00e4rnu 80010 &#8211; <strong>0 \u20ac<\/strong><br \/>&#8211; DPD parcel machines from <strong>3,50 \u20ac<\/strong><br \/>&#8211; Omniva parcel machines from <strong>3,50 \u20ac<\/strong><br \/>&#8211; Itella SmartPOST parcel machines from <strong>3,90 \u20ac<\/strong><br \/>&#8211; DPD courier service from <strong>5,90 \u20ac<\/strong><br \/>&#8211; Venipak courier service from<strong> 9,90 \u20ac<\/strong><\/p><p>You can receive the goods from the address V\u00e4lja 7, P\u00e4rnu 80010, immediately after paying for the goods. The goods will be delivered by courier or parcel machine within 3 working days from the payment of the invoice.<br \/><br \/>If you choose a parcel machine as the transport method, please wait for the SMS notification of the package&#8217;s arrival.<br \/><br \/>If the contents of the shopping cart exceed 300 \u20ac, the goods will be delivered to the customer free of charge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebad96b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ebad96b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5084c34 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5084c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can pay through Montonio Finance O\u00dc and PayPal payment solutions.<br \/><br \/>After you have finished making the payment in the online bank environment, be sure to press the button &#8220;Back to the merchant&#8221; (\u201eTagasi kaupmehe juurde\u201d). An order confirmation is displayed to confirm the order and payment.<br \/><br \/>NB! We will start filling the order after receipt of the invoice, the delivery time will be postponed by the number of days delayed by the payment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44376ed elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"44376ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fulfilling your order and tracking your delivery\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb35da color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"dbb35da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After you have made your purchase, you will receive a confirmation e-mail that informs you about the succesful fulfillment of the order. If you do not receive a confirmation e-mail, call +372 446 4930 for additional information.<br \/><br \/>An e-mail will be sent after the item(s) have been sent on their way as well. The items will be delivered by our partner courier company within 3 working days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2d3e4f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c2d3e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returning the items\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-767c49a color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"767c49a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If your ordered items are not functioning or have been damaged during the delivery, contact us immediately via the information number +372 446 4930 or e-mail: netipood@veikand.ee<br \/><br \/>You have the right to return the item(s) within 14 days after delivery and get a refund (including transporation costs).<br \/><br \/>When returning the items, pack them into their original packages and be sure to add the invoice.<br \/><br \/>If you have any questions concerning the delivery or returns, call +372 446 4930.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4a8862 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c4a8862\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Repairs and maintenance\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c0cfd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"63c0cfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec2170 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ec2170\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do you need to do if your device is not functioning?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf64755 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"cf64755\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>First you must check whether you are using your device in accordance with the instruction manual.<\/p><p>If your device still isn\u2019t working , find the documents that prove your purchase.<\/p><p>If you have any issues concerning repairs and maintenance, please contact the Veikand Service Center via e-mail service@veikand.ee or by phone +372 385 3082.<\/p><p>If you do not have a document that proves your purchase, you can not send your faulty device to be repaired.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f4979 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"52f4979\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do you need to do before sending your device to be repaired?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03e5529 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"03e5529\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Send only faulty devices and\/or accessories that are necessary to define the deficiency of the device to the repair shop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9c557 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1e9c557\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is the repair work free?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b384035 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b384035\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Veikand will remove the deficiencies revealed during the complaint period for free.<br \/>The complaint period lasts for 24 months and starts from the purchase date.<\/p><p>Veikand will not remove the deficiencies revealed during the complaint period for free, if the deficiency is caused by:<\/p><p>\u2013 normal wear;<br \/>\u2013 improper use or maintenance (also if the device has been serviced or repaired by an unauthorized individual);<br \/>\u2013 removing,changing or damaging the serial number or inspection sticker;<br \/>\u2013 deficiencies that were found and explained to the customer by Veikand before purchasing the item;<br \/>\u2013 external factors. Including lightning strikes, improper electrical voltage and voltage fluctuations, humidity, fluids, mechanical injuries etc.<\/p><p>Veikand will rely on the expertise (diagnose) of the Veikand Service Center when determining the liability factors. If the examination reveals that the deficiency is caused by the factors explained above, but it is possible to repair the device, you have the option to pay for the repairs. If the device has mechanical or fluid-related damage, the device will not be repaired for free in the future as well.<\/p><p>If Veikand is not responsible for the elimination of the deficiency of the device and the repair of the device is not possible, you have to pay for the performed expertise (diagnostics). You also have to pay for the performed expertise (diagnostics) if Veikand does not find any fault in your device and the device is in accordance with the technical requirements of manufacturer.<\/p><p>You do not have to pay for the expertise for the first 6 months after the purchase date.<\/p><p>If you do not agree with our position, you must prove that:<br \/>\u2013 there is a deficiency (that is not in accordance with the contract);<br \/>\u2013 the deficiency or its cause existed during the moment of delivery;<br \/>\u2013 Veikand is responsible for the deficiency.<\/p><p>After you have found a deficiency during the first 6 month period you must prove that:<\/p><p>\u2013 there is a deficiency (that is not in accordance with the contract);<br \/>\u2013 the deficiency or its cause was revealed during those 6 months (the client contacted Veikand within the first 6 month period).<\/p><p>If Veikand has given the device a warranty, we will guarantee the elimination of the deficiency according to the warranty conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31e7930 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"31e7930\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long is the repair time?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5248bb color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b5248bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It depends on the deficiency. Usually it does not exceed\u00a0<strong>14 calendar days<\/strong>. The actual repair time will be agreed upon after you have brought the device in to be repaired.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d3fdca elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8d3fdca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What if the device is repaired several times?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3a4906 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f3a4906\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the fault starts to appear frequently and it is not removable, the device will be replaced or you will be given a refund. There is no set limit for the number of times the device can be repaired, but as a rule the device will be replaced or refunded after the fault has appearad for three times.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e795673 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e795673\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What if I don\u2019t know how to use the device?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8651c96 color-scheme-inherit text-left elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8651c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Try to seek help from the user manual. If you can&#8217;t find the user manual, you can find it in our e-shop in the product&#8217;s additional information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to buy from the e-store? Registration as an e-shop user You can access the e-shop with a username and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10747","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>E-store registration guide - Saksavorst<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saksavorst.ee\/en\/e-store-registration-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-store registration guide - Saksavorst\" \/>\n<meta property=\"og:description\" content=\"How to buy from the e-store? 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